Privacy Policy

 

BRBN uses e-mail, short text messages, telemarketing, and direct mail to inform you about products or services we think will interest you. If you do not wish to receive these types of communications, learn how you can opt out.

 

We believe that you should know what information we collect from you, as well as how that information is used, disclosed, and protected. We have created this policy statement (the "Policy") to explain our privacy practices and policies.

We will not sell or disclose your personal information to unaffiliated third parties without your consent except as otherwise provided in this Policy. We may use information about who you are, where and when you browse on the Web and how you use our site to provide you better service and enrich your user experience when you sign up or use any of our products or services.

BRBN may make available shorter or machine-readable versions of this Privacy Policy. These additional policies are intended only as summaries of this complete Privacy Policy. This Policy applies to customers who purchase and use our services and products in the United Kingdom. Collection, use, disclosure, and protection of personal information may be subject to different regulation outside the United Kingdom.

BRBN will revise and update this Policy as it deems appropriate, including, for example, if our practices change or if changes in the law so require. You should refer back to this page for the latest information.

BRBN PRIVACY POLICY
We have created the BRBN Privacy Policy (the "Policy") to explain our privacy practices. When you use any BRBN product or service, you should understand when and how personal information is collected, used, disclosed and protected.

We will not sell or disclose information to unaffiliated third parties without your consent except as otherwise provided in this Policy. We may use information about who you are, where and when you browse on the Web, where your wireless device is located, and how you use our network to provide you better service and enrich your user experience when you sign up or use any of our products or services.

BRBN will revise and update this Policy if our practices change or if changes in the law so require.

Information Collected About You
We collect a variety of personal information about users of our products or services. Personal information is information that can be directly associated with a specific person or entity, such as a name, address, telephone number, e-mail address, or information about activities directly linked to that person.

Our definition of personal information does not include "aggregate" information. Aggregate information is data we collect about a group or category of services or customers from which individual customer identities have been removed. For example, we could prepare a report that indicates that a certain number of our customers always use their wireless phones at a certain time of day at a specific location. Aggregate data helps us understand trends and customer needs so that we can better consider new services or tailor existing services to customer desires. The aggregate data also might be purchased by or shared with a third party, for example, one interested in locating a business in a particular part of town.

For example, your consent to disclose personal information can be implied simply by the nature of your request, such as when you ask us to deliver an e-mail or short message to another person. Your return address is disclosed as part of the service and your consent to do so is implied by your use of the service. To determine how personal information may be disclosed as part of a particular service, you should review the terms and conditions of use for that service.

We share personal information with third parties as necessary to complete a transaction, perform a service on our behalf (such as enhancing our ability to serve you better), or perform a service that you have requested. When the third party acts solely on our behalf, BRBN does not allow them to use your information for other purposes. For example, our vendors process and print your billing statement on our behalf. They can only use the personal information we give them to produce the billing statement. When we write off an account for non-payment, BRBN sometimes discloses personal information about the account to third parties such as credit bureaus. Credit bureaus may use the personal information to update their records. BRBN does not currently disclose wireless numbers in directory assistance listings or published directories. If we do so in the future, you will be able to choose whether your number is listed.

Aside from our services, however, you may also want to take advantage of services and products offered by other companies utilizing our wireless service. In those cases, you will be providing information to those companies, and information about you received by those third parties will be governed by their privacy policies, not this Policy. For example, if you are roaming on the network of another carrier, information about your usage and the numbers you dial will be available to the carrier providing the service. Also, as another example, if you purchase something using our mobile Internet service, you will be disclosing personal information directly to the company facilitating the transaction, a merchant bank and the merchant. Finally, if you bought your wireless device from a third party retailer or dealer, both they and BRBN will have personal information as a result of the transaction and your ongoing service with BRB. Whenever third parties have a role in any such transaction, you should review their privacy policies as well.

From time to time you may be able to participate in contests, giveaways, or other similar promotions we sponsor. Except as explained otherwise in the rules for a particular contest, giveaway, or promotion, any personal information you provide will be used in accordance with this Policy.

In addition, from time to time you may be able to participate in our surveys to help us improve our offerings and services. Except as explained otherwise in the survey, any personal information so collected will be used for our internal purposes.

We have physical and electronic procedures on our system and online to insure security of you personal information.The BRBN encrypts all payment processing and information wherever BRBN requests it. We have secure login section for businesses applying for BRBN's membership and are provided with a user name and password to ensure security.

The BRBN collects personal information online, including names, address, contact details, e-mail addresses and information about complaints. The BRBN may also collect from time to time, business information from companies applying for British Reliable Businesses Network's membership which might include personal information about directors or sole traders. We do not collect any information from children under 16.

 

We will use your personal information only for the purpose for which it has been provided to BRB. This could include information required to confirm any complaints you have made, correspondence, payments etc. If you are a business then this could relate to information about your membership of BRBN. This information will be used for our internal records and for research purposes including history of contacts and might also be used for reporting and statistics purposes.

 

We will not send you any unsolicited e-mails and will always have your consent to do so. When you are completing any online forms or registering with BRB you might see optional opt in check boxes which can be ticked if you wish not to receive any e-mails from BRB Netwok.

 

All the information BRB collects can be used to process a complaint and resolve any issues with the business involved. Once you use our site you agree to our privacy policy.

 

At British Reliable Businesses Network we never sell or rent your personal information to third parties. The BRBN may also release personal information if the information is requested by a Government Agency or if we have strong suspicion that an organisation may be involved in fraudulent activities or other decieving practices

 

If you would like to review your personal information held by us then update your details once you have logged into your account. Alternatively you can send us an e-mail with the correct information at privacyreview@brbnetwork.com. Kindly also let us know how you registered so we may efficiently find your information on our database.

 

BRB's site is not set up to track, collect or distribute personal information not entered by the site visitors. BRB's site logs do produce certain kinds of non-identifying site usage data. This can include information such as the number of hits and visits to our sites etc. Only our technical staff will use this information to provide better services to the public. These statistics do not contain any personal information and cannot be used to gather such information.

 

When a visitor accesses our website we will provide the requested information or a business report, but we cannot identify a visitor or any other information related to the visitor. This site information is used to confirm a business' participation in the BRBN program, and may be used to advise our members of the numbers of visitors who come to BRB's site from their sites. No personal information is collected during providing a business report.

 

Contact Us
BRBN is committed to the policies set forth in this Policy.

If you have any questions, comments or concerns about this Policy, please contact privacy@brbnetwork.com.

 

Registered Office:

Reliable Business Network Limited
9 New Croft

Birmingham

West Midlands

B19 2JP